Some customers often mention the problem of extending the warranty, some customers simply feel that the warranty of the pool light is too short, and some are the demand of the market. Regarding the warranty, we would like to say the following three things:
1. The warranty of all products is based on the actual use of the market and the product, and is not casually given to customers. Indeed, the warranty period of the pool lights on the market, the warranty period of different manufacturers will vary, but the basic difference will not be too great. Individual companies themselves and the product itself has no bright spot pool light manufacturers, may attract customers through a longer warranty period, this situation hopes that we should be cautious.
2. Warranty according to the service life of the pool light? Shenzhen Heguang Lighting Co., Ltd. pool lights, the average life span are more than 3-5 years, we have some customer feedback, they bought 10 years ago, installed in their own pool, still working, how to consider the quality assurance of this problem? The warranty of the pool light is 2 years, which does not mean that the pool light can only be used for 2 years.
3. Can I extend the warranty period of the pool lights? Individual customers, indeed because of the special requirements of the market, to give the end customer a 5-year warranty, you can extend the warranty, we will evaluate according to the products purchased by customers and the actual use of the environment, to see if it is necessary to change some parts, to ensure that the pool light in 5 years a normal work.
When a customer pays attention to the quality of the pool lamp warranty period, it is actually a signal that the market releases high quality requirements for the product. More important than the warranty period is that you will choose a stable and reliable pool light supplier, which is the key to quality assurance. Shenzhen Heguang Lighting Co., Ltd. is a professional pool lights, underwater lights supplier, we have professional research and development and manufacturing experience, in the field of pool lights and underwater lights for decades, the customer complaint rate remains within 0.1%-0.3%, stable cooperation more than 10 years of customers more than 50, if you have any pool lights, underwater lights inquiry or questions, Feel free to email us or call us!
Post time: Aug-13-2024